This Privacy Policy explains how Kings Network Trusted collects, uses, shares, and protects information when you visit or use KNT websites, directories, business profiles, reports, badges, and related tools.
We do not sell personal informationWe use cookies to improve the siteYou can contact us about privacy
Overview
This Privacy Policy applies to Kings Network Trusted websites and affiliated pages and tools operated by KNT (collectively, the “Sites”).
Please take a few minutes to read this Policy carefully.
Except as described in this Privacy Policy or as KNT previously agrees in writing, information you provide to KNT, including information exchanged through electronic communications,
is not privileged and is not confidential.
What information we collect
Information you provide
You may provide information to KNT in connection with your use of the Sites. This may include:
Search queries, such as a business name, city, category, or location, and location information you provide to search in a specific area.
Information related to marketplace experiences, including reviews, complaints, requests for quotes, or inquiries.
Contact details, such as your name, email address, postal address, postal code, and phone number, where relevant to the service you request.
Complaint or review details, including descriptions, dates, supporting context, and related attachments you choose to submit.
Event or program registration details, if KNT offers event registration or similar features.
Information we may infer or collect automatically
We may infer or collect certain information automatically when you visit or use the Sites, including:
Approximate location inferred from your IP address or similar identifiers.
Device and browser information, such as browser type, operating system, and language settings.
Site usage information, such as pages visited, time spent, referring pages, and general interaction patterns.
Business information
KNT may collect business information when a business submits profile details, requests information about participation, or otherwise engages with KNT services.
This may include business contact information and identifying information for individuals acting in a business capacity.
Third-party applications
Some applications or forms on the Sites may be administered by third-party providers. Those applications may collect, use, or share information under their own privacy policies.
KNT is not responsible for third-party privacy practices.
Children: The Sites are not designed to attract children under the age of 13, and KNT does not knowingly collect personal information from children under 13.
How we use your information
In general, we use information for the purpose for which it is submitted or collected. Examples include:
Responding to messages, requests, and inquiries.
Processing complaints, forwarding complaints to businesses, and facilitating communication when appropriate.
Publishing customer reviews or complaint summaries where the feature is provided, subject to moderation and privacy protections.
Operating and maintaining user accounts and login-based features.
Providing operational notices, confirmations, updates, and other service-related communications.
Maintaining records for platform operations, security, and compliance purposes.
Analyzing site performance and usage to improve the Sites and user experience.
Developing new features and enhancing existing services and content.
We may publish aggregated data that does not identify you. Aggregated data may be used for operational insights, research, and marketplace trend reporting.
Text messages and consent
If KNT offers SMS updates, we may ask for your consent and will provide opt-out instructions where required. We do not share SMS consent or phone numbers with third parties for marketing purposes.
Other ways information may be shared
Inquiries, complaints, and reviews
To process a complaint or inquiry, KNT may send the complaint and relevant contact information to the subject business, and may send your information to a service provider that helps deliver KNT platform functions (for example, email delivery, forms, spam prevention, or storage).
By submitting a complaint, review, or inquiry, you authorize KNT to forward information to the business or appropriate parties for the purpose of addressing the matter.
Business profile and directory functions
KNT may use business-submitted information to develop or update a business profile, provide reporting tools, publish business profile content, and operate directory and badge functions.
Service providers
KNT may share information with contractors and service providers who need it to perform services on our behalf. These providers are required to use information only to provide services to KNT.
Legal and safety reasons
KNT may share information as needed to:
Comply with law, regulation, subpoenas, court orders, or other legal process.
Respond to requests from governmental authorities where required or permitted by law.
Protect the rights, safety, and security of users, businesses, KNT, and the public.
Investigate suspected fraud, abuse, or harmful activity.
Address communications suggesting possible harm to others.
How we use cookies
Many websites use cookies, pixels, beacons, and similar tools (collectively, “cookies”) to store information on your browser or device.
We may use cookies and similar technologies to improve website performance, enhance user experience, remember preferences, and provide relevant content.
Types of cookies
Strictly necessary cookies: Required for site functionality and security features.
Functional cookies: Enable enhanced features and personalization.
Performance cookies: Help measure performance and understand site usage in aggregate.
Marketing cookies: May be used to deliver relevant content or ads based on inferred interests, where enabled.
You may be able to control cookies through browser settings and other tools. If you disable certain cookies, some site features may not work properly.
Cookie preferences
You can set cookie preferences through your browser settings and, where available, through cookie preference tools provided on the Sites.
If your browser blocks cookies or clears them, some preferences may reset.
Your ad choices
KNT may allow third parties to collect information about browsing activity on the Sites to provide interest-based content or advertising.
If interest-based advertising is used, you may still see ads, but they may be less relevant to your interests.
International transfers
If you access the Sites from outside the United States, information may be transferred to and processed in the United States.
The collection, use, retention, and processing of your information will be governed by United States law and the specific jurisdictions where the information is stored, unless otherwise specified.
Updates
If we change this Privacy Policy, we will post an updated version on the Sites and update the “Last updated” date below.
Report problems or complaints with this Privacy Policy
If you are a consumer and wish to access, correct, or delete personal information you submitted to KNT, or if you have questions or concerns about this Privacy Policy,
contact us at privacy@knt.one.
If you are a business and wish to request changes to a business profile or business information displayed on the Sites, you may contact KNT using the appropriate site tools or by emailing
privacy@knt.one.